FAQ

Garage Door Repairs and Maintenance FAQ

What type of care and maintenance is required for my garage door or opener?
Do you supply garage door spare parts?
Why won’t my door or gate open all the way?
Why does the opener beep when opening the door?
Why does the door or gate reverse before it completes the close cycle?
How do I exit my property if there is a power failure?
The door opens very slowly and seems heavy.

 

Automatic Garage Door Openers

Can you fit an automatic opener to my old garage door?
How do I code my remote opener into my garage door opener?
Do you supply new remote openers?
How do I open the door during a power cut?
My remote has stopped working but the OSC button still opens the door
What accessories do you sell?

 

What type of care and maintenance is required for my garage door or opener?

A garage door needs regular maintenance in order to operate safely and to prolong its life. Please see the maintenance instructions that came with your door. We recommend an annual service.

*A quick way to check your door
Unplug your electric garage door opener to deactivate it. Open and close the door manually to see how easy it is to open. You should be able to operate the door easily. You must therefore avoid placing any unnecessary strain on it. If the door is hard to open when operated manually,there is unneccessary strain on the door. This may be from a decompressed spring, a warped track, or a loose cable. Get in touch with us before damage results


Do you supply garage door spare parts?

At Elite Roller Door Repairs we carry a wide variety of garage door parts. Call us on 0421 234 106 or contact us for more information.

Why won’t my door or gate open all the way?

You may have an obstruction blocking the path of the door or the travel limits need to be reset. Refer to your owner’s manual for instructions on setting limits. Call us on 0421 234 106 for advice on travel limits.

Why does the opener beep when opening the door?

The overload indicator has been triggered and needs to be reset. It is possible that the door and/or opener need to be serviced. Please contact us on 0421 234 106 for assistance.

Why does the door or gate reverse before it completes the close cycle?

The overload indicator has been triggered and needs to be reset. It is possible that the door and/or opener need to be serviced. Please contact us on 0421 234 106 for assistance.

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How do I exit my property if there is a power failure?

Switch your door to manual mode. Refer to your instruction manual for further information. Once you have exited the garage you can lower the door and re-engage the opener to securely lock up.

The door opens very slowly and seems heavy.

The door may need servicing and balancing. DO NOT attempt this yourself, the springs are under very high tension and must only be adjusted by a trained technician. Please contact us on 0421 234 106 for assistance.

Can you fit an automatic opener to my old garage door?

We can fit an automatic garage door opener to many types of older garage doors. We will need to come out and check the headroom, framework and standard of your existing door. Just ring us on 0421 234 106 to make an appointment for a Free Quote.

How do I code my remote opener into my garage door opener?

– To code your Garage Door Remote to your Garage Door Opener:

  1. Press and hold the blue Door Code button on the openers control panel.
  2. Hold down the Door Code button and press your transmitter button twice.
  3. Release all buttons and test to confirm coding is successful.

Do you supply new remote openers?

We have a good range of remotes, including some older models, if required just ring us on 4021 234 106 to order a new one.

How do I open the door during a power cut?

Your door can be opened manually from the inside. If you do not have internal access to the garage, we can add a manual key release system to the door which will disengage the motor so you can open the door from the outside in the event of a power cut.

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My remote has stopped working but the OSC button still opens the door.

This could be radio frequency interference. Check that your transmitters are functioning properly and not jamming the signal. Also check to see that there is no other device within your vicinity, such as a wireless door chime or baby monitor, that is constantly transmitting. Or you can contact us on 0421 234 106 for advice.

What accessories do you sell?

As well as safety features such as infra-red automatic stopping beams, we have a range of additional products for your opener such as extra remote control units, keypads and seals can be added to make your garage draft proof.

Call Andrew today 0421234106″>0421 234 106

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